Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Warranty

  • Our technical help and support team is present 24/7/365 to reply to all of your current support demands. Every single ticket you post to us will be taken care of within maximum 1 hour. If your problem calls for some help from one of our administrators, we will forward the ticket to the person in charge and will let you know that the case is being taken care of.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • Our customer help and support crew is going to be working for you round–the–clock to to respond to all assistance demand tickets that you send to us. We offer technical assistance for all apps that are pre–installed on your web server. These include our in–house designed Control Panel, the preferred Operating System along with the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Control Panel that is included 100% free with your VPS provides you with an integrated article base. You’ll find a bunch of thorough how to articles and a collection of step by step video training materials that present all the essential site control tasks. You can access them by clicking the Help or Video keys in the upper right corner of each Control Panel section.