Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into our Control Panel. It boasts an immense database with regularly asked questions and comprehensive instructional articles contributed by our seasoned technical support staff.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how you can tackle a typical issue connected with your website hosting account. You can find the video clips in the Help section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer care service with a 1–hour response time guarantee. Our team of proficient technicians will be online for you to reply to all the enquiries that you might possibly have. During non–busy periods, a response will be provided in even less than 20 minutes.